Children and young people
Safe journeys to and from school
A safe journey to and from school is an important part of everyday life for children and their families. Rolly transports thousands of children to and from school across Finland. We currently provide school transportation services for children in more than 20 cities and localities.
Our experienced drivers make sure every journey is safe and comfortable. We also take the individual needs of children who require additional support into account, ensuring that their journeys run smoothly from beginning to end.
Keeping thousands of school journeys on track
Every school day, Rolly transports around 3,000 children. It is a huge responsibility that calls for careful planning and coordination. Above all, we want every child’s journey to and from school to be safe and as comfortable as possible.
There is much more to organising school transport than simply planning routes. Before we start working in a new location or begin a new contract, we take the time to familiarise ourselves with local practices, systems and all the factors that affect the transport arrangements. In fact, preparations begin long before we even know the names of the children we will be driving. The summer and Christmas holidays are also busy periods for our transport planning team. That is when we review children’s transport arrangements and routes, and plan and optimise the overall schedule for the upcoming school term.
Rolly’s four-person transport planning team has a clear overview of the entire operation, and team members can step in and support one another whenever needed. That flexibility is essential, because no two school days are quite the same. Timetables change, children fall ill, school trips are arranged and unexpected situations arise. Each month, the team handles around 2,000–3,000 phone calls, emails and transport changes submitted through our systems. Every change needs to be handled quickly and carefully.
“You learn this job by doing it. Things can get very hectic – we receive a huge number of calls and messages every day from schools, municipalities, cities and, of course, parents. Many of them concern updates to children’s details or requests relating to their transport arrangements. Our job is to listen and make sure the transport runs as smoothly as possible for everyone. We operate in more than 20 locations and transport a very large number of children.”